Examining Ford Mobile Service: Where Convenience Is King

Busy schedules don’t leave much wiggle room for oil-change appointments or tire rotations. Ford Mobile Service from Pundmann Ford brings the service bay to your driveway or office parking lot, saving you a trip while keeping your vehicle in peak condition.

What Is Ford Mobile Service?

Think of Ford Mobile Service as a rolling service center staffed by our factory-trained technicians. A fully equipped Transit van—stocked with Motorcraft® parts, diagnostic tools, and even a lift-rated jack—travels anywhere within our St. Charles, St. Peters, O’Fallon, and West County radius (distance limits apply). 

You receive the same OEM quality, digital inspection report, and warranty protection you’d expect inside our dealership without ever having to leave home.

Services We Can Complete Curbside

• Oil & filter changes
• Multi-point inspections
• Fluid top offs
• Battery test & replacements
• Select open recalls
• Most software updates
• Tire rotation & tread checks
• Brake pad / rotor replacements
• Fluid top-offs Bulb & fuse replacements

*Complex recalls or repairs requiring a lift (exhaust work, alignments, heavy drivetrain fixes) still happen in-shop.

How to Schedule in Minutes

• FordPass® App: Open “Schedule Service,” toggle Mobile, choose date, time, and address.
• Online Form: Visit our dedicated page and request a slot: pundmannford.com/mobileservice.
• Call or Text: Our service concierge can reserve a window, answer coupon questions, and note gate codes or fleet-yard details.

We’ll send an appointment confirmation and a reminder text when the van is en route.

When a Shop Visit Makes More Sense

While 80 percent of routine work is mobile-friendly, certain jobs still need a lift or specialty equipment:

• Tire mounting/balancing or four-wheel alignment
• Exhaust, suspension, or driveline repairs
• Collision, glass, or ADAS camera calibrations
• Heavy diagnostics that require deep-line scanning

If your concern lands in that category, our advisor will route you to the main service lane (or our onsite collision center) so you get repairs done right the first time.

Five Benefits St. Charles Ford Owners Love

• No Schedule Disruption: We change oil while you host a Zoom call or watch the Cards game.
• Digital Transparency: Technicians text inspection photos and video straight to your phone.
• FordPass Rewards Points: Earn and redeem points for future maintenance, accessories, or even a new F-150.
• Fleet Efficiency: One visit can service several company vans in your lot, slashing downtime.
• Contactless Payment: Approve the estimate on your device and pay securely online—no cashier line.