We purchased our new 2025 Ford Explorer ST-Line from Jack Schellenger, our salesman at Pundmann Ford in St. Charles, Missouri late in the afternoon on October 3, 2024. After driving 6 miles to a Costco Warehouse, our new car died as soon as we parked it on the Costco parking lot. I called Jack and he and Tim Pundmann, the General Sales Manager for Pundmann Ford, came over to help. It was after hours for their dealership by then. They tried to work on it but to no avail. Tim gave us Jack’s 2025 Ford Explorer ST-Line car to use to drive our 2-hour trip home. We chose to stay close at our daughter’s home in St. Charles instead. Tim called an Uber to take Jack home and stayed there with our car until the tow truck he called arrived. All of the electronics on our new car had quit working so the doors couldn’t be locked and the passenger window was down and wouldn’t go up. Tim waited with our car at least 1-1/2 hours until the tow truck came to haul it to his dealership so they could put it inside for the night. Jack called me the next morning around 9:30 am to let me know they had repaired it and we could pick it up around 11:00 am. We did and it has ran great since then. We didn’t expect the high level of personal service provided to us by Jack Schellenger and Tim Pundmann. They definitely went over and above to help us and get us back on our way home. I will definitely go to them for our next new car purchase and have let all of our friends know about their over and above attitude and service. Rick E Cape Girardeau, MO

Kevin and Lauren were both great people to work with. They answered our questions and we had a lot.

Good, pleasant experience at Pundmann Ford with Ethan, in the purchase of my 2024 For Explorer Timberline

Mike was very helpful. He did an amazing job, and I love the car so much.

I’ve been dealing with Pundmann Ford for years. They’ve always provided professional, courteous service and made purchasing a new vehicle a pleasant experience. Steve Pundmann has a heart of gold and does his very best to make sure Pundmann customers are happy and satisfied. I recently purchased a new vehicle and Mike Haggenhoff was my salesperson. I was very pleased with Mikes knowledge of the vehicles I inquired about and how he went the extra yard to make sure I was satisfied with the purchase I made. They just don’t sell you a vehicle and kick you out the door. Pundmann Ford establishes a bond with their customers and builds relationships that last for years. That’s why I continue to trust Pundman Ford.

This family owned dealership is great! I went in knowing the exact car I wanted and they took the time to show me every aspect of it without any pressure.Then they worked on the deal for for me and I drove away in my new car on the same day.Very friendly and efficient service.

Great salesperson ,good experience, third time buying a vehicle from pundman, wait time for financing was too long even though our credit rating is excellent.

Pundmann personnel were knowledgable & helpful. I was satisfied with the financial out come of my purchase.

I spoke with multiple employees and had nothing but positive interactions. My sales person Paul was fantastic to work with. I didn’t feel pressured with add-ons in financing. I will definitely give Pundmann my business in the future.

Pundmann Team was awesome as usual, Elliot Star is a Star. Thank You for the 15+ car purchase from you over the years

Best car buying experience my wife and I have ever had! No pressure to buy or finance. Would definitely recommend Pundmann Ford to anyone looking to purchase a vehicle.

Nothing but help was given. All questions answered a lot of help in understanding how the new car works worked. Mostly new technology

Good service and salesman and got what I wanted. I will tell others about you

I was so delighted at the way the sales man worked with me and I will always recommend your delersfhip as one that has much integrity

We love our new ford explorer! The service we received when purchasing the car was outstanding! Love working with a local business and local people! Will was an outstanding salesman! Thx!

Pundman Ford, Eric Oetjen, Tim Pundman, the entire staff are a superb team to work with. They went the distance ensuring that I was not just satisfied, but happy with the entire process of purchasing a new vehicle. I cannot say enough about how professional, conscientious and accommodating this business is. TopNotch. I will be a lifelong customer. You really do become part of the family.

Excellent service from start to finish; Chance, my salesperson, was professional ,personable and knowledgeable. Financing was as quick and as painless as financing can be. I commend everyone involved in my purchase today and highly recommend Pundmann Ford.

Very happy with the escape and the service I received. Sales representative was knowledgeable and friendly as was the loan officer.

Eric salesperson was very helpful, answered any questions I had, patience, not pushy, returned calls.

PERFECT! I knew what I wanted, placed the order and picked up the vehicle hassle free! No pressure to purchase anything extra at time of delivery! Full tank of gas, temp tags and my salesman Eliot got me some weatherproof floor mats!

Excellent service! Lynn, Eliot and Loren are all top-notch. Everything was smooth and I was in and out with my new Escape in no time. Highly recommend Pundmann!

Great service and attention to detail. I would recommend this dealership to friends and family.

We had a such a great experience from this dealership this week. Eric was very helpful in pointing us in the right direction of what we were looking for and gave us information on everything we needed. He was kind and not pressuring. Definitely made us feel we made the right decision and we did! Very happy with our new Ford Escape! Great salesman! Great dealership! Thank you! AJ & Erica Bird

Mike and the rest of the team at Pundmann were great to work with. They helped us find a Bronco with all of the options we were looking for. Couldn't ask for a better experience.

Kareem and Tim went above and beyond making my experience superior. Recommend Pudman to all!