Customer Testimonials
Fantastic experience and wonderful salesman! Ethan thank you so much! Everyone we worked with was very pleasant, felt very confident in my purchase! Pundmann is awesome!
We had a great experience at Pundmann Ford! Our salesman, Chance, was professional and personal. He provided us with the information we needed to make a wise decision, but did not pressure us. Next time we need to purchase a vehicle, we'll look at Pundmann Ford first.
Always great service at a reasonable price.
Excellent Service and reliability. Mobile Service is Excellent.
Kevin was great through the whole buying process.
Chance was our salesperson and he treated us with a no pressure mentality and provide us with great customer service. The car we wanted was at a different dealership but because of their high pressure sales tactics we did not want to purchase from the dealership. Chance was able to find us that car we wanted and get it transferred to their dealership.
Ethan was a great low-key sales person, showing us all the great features of the Bronco Sport. Mike helped with financing and questions on property taxes. They both made sure all our questions were answered and were pros. We felt like we got a fair deal and drove our new car to Asheville to visit the kids for Christmas. It drove like a dream. We are well pleased with Pundmann Ford.
Our salesperson Ethan was awesome. Took a lot of time with us, followed up with us with questions after we bought the truck. Great service, all around.
Pundmann Ford is the best!!!!!! I just purchased a 2024 Edge. My sales person Don Tunze was outstanding and made the whole process easy and enjoyable.
We had a great experience buying a vehicle from Pundmann! Friendly, knowledgeable and fair pricing! Highly recommend!
I was traveling and developed a coolant leak Drove to dealership the team took my truck in repaired the problem And had me on my way within a couple hours Very courageous asst service manager Failed to mention they did in during Christmas week
Awesome experience, would highly recommend!
If you're looking for a pleasant salesperson to help with buying your next F-150, see Kareem Randle. He is helpful, he will answer all questions, and he will work with you to get a deal you'll be happy signing.
Mike Goberg provided excellent service and support. Was extremely patient and will be back for further Ford products. 5 star service from Mike.
always great service . THANK YOU MERRY CHRISTMAS & HAPPY NEW YEAR
Brian Pundmann makes the whole process so easy. It literally takes me 15 minutes to come in and sign paperwork and I am on out the door. Highly recommend him to friends. 4th vehicle I have purchased from him.
I reached out regarding a vehicle I was interested in. Not only did Mike Hagenhoff respond back quickly, he was also very accommodating to my complicated schedule. He was very knowledgeable about the vehicle taking time to explain features, but still being respectful of the limited time frame we had to work with due to my schedule. Loren Stevens in financing was also amazing. I had a tight budget window to meet for payments and he worked with me to make that happen! He also took time to explain things and gave helpful tips along the way. Great experience!
We had a great experience in purchasing our used vehicle. Mike Gober was a great salesman who treated us like people and not dollar signs or someone to meet his sales quota. We also worked with Jake in finance. Both gentlemen went above and beyond to help us to not only get our vehicle but the best parameters for financing. There was zero intimidation from either gentlemen. If we didnāt want something we simply said no and moved on. We will be back for any future vehicle purchases in our future.
The entire team at Pundmann Ford Motor Company made our car buying experience incredibly smooth and stress-free. Our salesman Ethan Norman did an excellent job! He was knowledgeable, friendly and worked hard to get the best deal on our New Ford Explorer. The financing process was also quick and easy. We would highly recommend Pundmann Ford Motor Company they truly prioritize customer satisfaction.
Pullman Ford is the best. I feel very secure in my 2009 Ford Taurus. They keep it running like a new car.
My family has been buying from Pundmann for 25 years. I've always had a great experience there. I had an awesome salesman named Eliot Starr. He really went above and beyond to help me select the perfect vehicle!
I showed up as a first time car buyer just looking around. Don helped me look around and was very kind! He was not pushy at all and allowed me to explore and talk through what was best for me! After finding a car I liked, I returned the next week to purchase! Purchasing was a breeze, Mike helped me with financing. Mike was very happy and personable! I was so happy with my first experience! I definitely recommend the staff and company!
I had the best car buying experience at Pundmann Ford! Kareem was awesome, very personable and made the car buying process feel less stressful! Iāll definitely be recommending to family and friends!
Since relocating to Missouri, I've discovered the importance of proactive communication with service providers to ensure satisfactory customer service. I'm hopeful that Pundmann will provide a different experience. Traveling to Pundmann from my home requires a drive, but my initial visit was satisfactory, with regular updates on my service request. I requested a further inspection of a malfunctioning seatbelt and am awaiting a return call to schedule the repair.
Have brought our diesel pickup here several times. Always a good experience. Most recent visit it was cold and raining. Appreciated they park the vehicle in the exit service bay for pickup so you don't have to go out in the elements to retrieve your vehicle.
I purchased a preowned Ford Edge for my daughter in October of '24. Pundmann went above and beyond during and after the sale. I would recommend my salesman Keith Grassi in particular, but he has since retired. Jacob Cooper in Finance was also great to work with along with the service department. Consider Pundmann for your next new or preowned purchase.
Pundmann auto dealership has a great service department. The employees are pleasant, knowledgeable and keep you updated on the service for your auto. I consider this company very honest and respectable.
They are very informative. They tell you everything about your vehicle and that class of vehicles.
Parts department young lady was helpful and so nice.
Professional, friendly, factual. No pressure sales.
Everyone at Pundmann Ford has one goal - to make sure you're happy with your vehicle, the service to your vehicle and how easy it is to go through the process of buying a vehicle that will satisfy your desire to be happy with your purchase. With such an exceptional sales staff and service department (and also providing great cars and trucks to devoted "Ford Fanatics") - who could ask for more?
Fantastic customer service. Highly unique situation with my truck and they figured it out and informed me of the complete process. Canāt thank them enough
Excellent customer service. ... Ask for Jack.
The Finance Manager (Louren) worked very hard to get me my Loan. Jack in Sales did a Superb Job helping me find the Vehicle that I need, and both did a awesome job with Communication. Mr. Tom Pundmann is a Super nice Person and made sure I was taken care of. All the Employees there are Super Nice, and I wouldn't want to Purchase anywhere else. Thank You š
Me and my fiancƩe just recently purchased the 2025 ford explorer st line. It is a great car and the staff at Pundmann ford were fantastic. They were very respectful and were able to answer any questions that I had. Highly recommend to anyone looking for a used or new Ford vehicle.
Great experience placing an order for a new truck . Order process was nice and easy and simple salesman was great and tentative. The entire staff was great and then picking up and taking possession of the truck was quick and easy great experience overall not to mention I've been getting Ford parts for my other truck and the parts department has been great on their end also
UPDATE: My F150ās work is complete as of 11/04. I never did get a call from Dale Brown but I am glad to have my truck back. I have updated my review to reflect the quick response to my compliant. Never underestimate the power of the written word!! If you need a truck or vehicle contact James Jones in sales at Pundmann Ford. I have never had such a bad experience with Pundmann service before. I had 2 recalls on my 2015 F150. I made my appointment which was about a month out. I dropped my truck off the evening before. Check ...
What a great experience! My salesperson, Kareem, provided great communication and follow-through. He walked me through all the features of my new vehicle and helped me pair my phone with it. Loren in finance talked me through each aspect of finance and explained my options well. It was truly the best experience Iāve had buying a vehicle!
The experience I had at Pundmann Ford purchasing my new 2024 Ford Edge SEL was outstanding thanks to Ethan Norman. His patience and willingness to go the extra mile to help me find the perfect vehicle to suit my needs was great. His friendly personality and conviction to make my experience a smooth and easy process made me feel more at ease, since I was already uptight about having to get a new car. I would highly recommend reaching out to him when you visit Pundmann Ford and are looking for a new vehicle. He'll make sure you're comfortable ...
Mike was a excellent salesman and the finance team went over and beyond to get me in a new vehicle.
Had a transmission issue that ended up needing a replacement. My only complaints were that I didn't get my tires filled with nitrogen while it was there or even told my tires were low.... Everything else was great
Kareem and Tim listened and worked very hard to help me find the perfect vehicle that met my needs. Excellent service!
Had an appointment in the afternoon but stopped by early as I happened to be driving by. They were able to work me in for some warranty work. Thank you!!
Ethan was very pleasant, professional, and knowledgeable. We're repeat customers, and a family of Ford owners. We'll be back.
Ford had a recall for some emissions issue with my Ford Edge. I called Pundmann to set up an appointment and they asked if I would like to use their mobile service and have a technician come to my house? I set the appointment for three days later and the technician came out RIGHT ON TIME and fixed the issue right in my garage. This was done at no charge. I would give TEN STARS for this service if i could
We purchased our new 2025 Ford Explorer ST-Line from Jack Schellenger, our salesman at Pundmann Ford in St. Charles, Missouri late in the afternoon on October 3, 2024. After driving 6 miles to a Costco Warehouse, our new car died as soon as we parked it on the Costco parking lot. I called Jack and he and Tim Pundmann, the General Sales Manager for Pundmann Ford, came over to help. It was after hours for their dealership by then. They tried to work on it but to no avail. Tim gave us Jackās 2025 Ford Explorer ST-Line car to use to drive our 2-hour ...
Make sure you ask for Darnell Terrell! He will make your experience an easy one and provide excellent customer service
I was told they could try to work my vehicle in a few days or up to a week. They fixed my vehicle same day, issue resolved.
The Pundmann Ford Service department recently worked on my vehicle, performing transmission service and the 100,000 mile routine maintenance. I was very satisfied with the work. The service staff is very knowledgeable, courteous and they make sure the work is done right. If you are looking for a new Ford or maintenance on your car, I would highly recommend going to Pundmann Ford.
Great experience. From the time I called to inquire about my vehicle on their website until I had the keys and was driving off the lot, I was impressed. Ethan, my sales associate, even came in on his day off to ensure I had a smooth delivery. Love my new truck and would buy again from Pundmann.
We purchased a 2024 Star White Ford Explorer XLT / 4 wheel drive from Pundman Ford in St Charles MO. We planned to just look and test drive and ended up purchasing. Our sales rep was the best we have ever dealt with. He was very professional, went over and above our expectations. There was no pressure to purchase. Itās hard to find good customer service these days, in saying that, Kareem Randle is the best. He is definitely a hard worker and wants the best for his customers and company. My husband and I recommend Kareem highly.
Staff veery professional and these guys are awesome
Just took delivery of a new Maverick from Pundmann this week. As a repeat offender of purchasing vehicles from Pundmann, I can say their sales and finance process is always smooth. Thanks Eliot, Loren, and Tim for always being straightforward, friendly, knowledgeable, and efficient!
Kevin and Lauren were both great people to work with. They answered our questions and we had a lot.
Experience with everyone involved was fantastic.
We purchased our new 2025 Ford Explorer ST-Line from Jack Schellenger, our salesman at Pundmann Ford in St. Charles, Missouri late in the afternoon on October 3, 2024. After driving 6 miles to a Costco Warehouse, our new car died as soon as we parked it on the Costco parking lot. I called Jack and he and Tim Pundmann, the General Sales Manager for Pundmann Ford, came over to help. It was after hours for their dealership by then. They tried to work on it but to no avail. Tim gave us Jackās 2025 Ford Explorer ST-Line car to use to drive our 2-hour ...
The sales personnel are very knowledgeable, friendly and listen to you.
Brought vehicle in for extensive repair under warranty and it was fixed in 2 days when I was told 1-2 weeks-very pleased with service
James was very friendly and easy to work with, Michael was likewise friendly and very informative
Always a pleasant experience at Pundmann! This time was especially nice since I was told I had some points worth almost the cost of the work done! Thank you for a great visit!
Good, pleasant experience at Pundmann Ford with Ethan, in the purchase of my 2024 For Explorer Timberline
Pundmann Ford's Service Center staff are top-notch!! I'd rather bring my vehicle to them for service than go to those closest to where I live. They keep their customers informed on the status of their vehicle as well as aprise of discounts that may be accessible at checkout. They are also straightforward and honest about what needs completed during service.
Great experience with everyone
They were very thorough and got it fixed
Awesome sales man Elliot and very helpful financial gentleman Michael, my entire hs always purchased from Pundman!
Mike was very helpful. He did an amazing job, and I love the car so much.
Iāve been dealing with Pundmann Ford for years. Theyāve always provided professional, courteous service and made purchasing a new vehicle a pleasant experience. Steve Pundmann has a heart of gold and does his very best to make sure Pundmann customers are happy and satisfied. I recently purchased a new vehicle and Mike Haggenhoff was my salesperson. I was very pleased with Mikes knowledge of the vehicles I inquired about and how he went the extra yard to make sure I was satisfied with the purchase I made. They just donāt sell you a vehicle and kick you ...
My service advisor Rich Russell was very professional and kept me updated ! My F350 was well taken care of and I would highly recommend Pundman Ford to anyone!
Extremely helpful and walked me through every step of the process.
My Ford Maverick is awesome and the whole buying experience was easy!!
Great place to buy a car, excellent staff, well versed, patient and willing to take time explaining everything. Ethan Norman and Michael Pundman were wonderful.
I had the best sales experience at Pundmann Ford! John Urankar was my salesman and he was so easy to work with. He was never pushy, completely stayed within our budget and was very accommodating to my schedule. I would recommend Pundmann Ford and John to any of my friends!
Great experience. 2nd vehicle purchased from P undmann, very happy
Salesperson was very helpful and did everything to make my experience a good one. He and the finance department worked with my short window to get this purchase complete. My wife loves her new Explorer. We will definitely contact this dealership on our next purchase and will recommend others as well.
This family owned dealership is great! I went in knowing the exact car I wanted and they took the time to show me every aspect of it without any pressure.Then they worked on the deal for for me and I drove away in my new car on the same day.Very friendly and efficient service.
My husband and I were looking to purchase a new vehicle at Pundmann Motor Co., as recommended by our nephew. We met with Kareem Randle and we recommend Kareem highly!! He is the Best!! He's knowledgeable, and will answer any questions, at any time you need answers. Kareem will show you everything you need to know, concerning what your new vehicle offers We felt so comfortable talking with Kareem. He went above and beyond our expectations. You definitely won't be disappointed if Kareem is your salesperson!! And a huge Thank You also to Lynn Downey and Jake Cooper.
Great salesperson ,good experience, third time buying a vehicle from pundman, wait time for financing was too long even though our credit rating is excellent.
I bought a ford f150 from Kevin Dunnermann easiest transaction ever
Brian pundmann from pudmann ford is the guy. Me being an out of state purchaser wouldnāt seem like a serious buyer. Brian was willing to talk me through steps on what my taxes will look like and how transportation will work! He could easily look for a buyer close and close the deal but instead he took his patience and time with me and making sure his buyer is satisfied and stress free. Thank you so much BRIAN!!!!!! Iām sure we will do business in the future.
My husband and I came here because we were looking for a new car and the experience could not have been better! The team at Pundmann was incredibly helpful from start to finish. Jake Cooper, Mike Hagenhoff, Michael Pundmann, and Darnell Terrell were so welcoming and even helped to made the car-buying process enjoyable. They took the time to explain everything in a way we could understand, answered all of our questions with patience, and helped us to make a great decision. What could have been an overwhelming process was made easy and stress-free. If you're looking for a ...
Highly recommend. I just purchased my 3rd vehicle from Pundmann and there is no other dealership that I trust more. Super friendly and knowledgeable sales, finance and service employees.
Pundmann personnel were knowledgable & helpful. I was satisfied with the financial out come of my purchase.
Fast, friendly, professional service. A rare moment with an organization who demonstrates that they really care. Truly a well managed and knowleaesble shop!
My car was totaled for hail damage...was not a good time...The people at Pundmann went above and beyond to make sure that I got what I needed and God Bless stayed over closing time to make sure we got everything done from picking out the car to all the paperwork. I appreciate everything they did for me. Thank You for everything y'all did for me. I'm extremely happy with my new car and the wonderful people that helped me. What was a terrible situation, turned out to be great. I have to thank Mike Gober who ...
Kareem greeted us right at the door with a handshake and a smile. He showed us to the Ford Edge lot. Talked about the different trim packages, asked our wants and needs. I fell in love with the red St line Edge. We went home to discuss it and figure out our budget. Kareem texted with updates on new month deals. After much deliberation we got the car! Kareem was wonderful he literally ran around the lot and negotiated the price we wanted. We'd definitely recommend him to friends and family.
Worked with Paul Mudd. Super nice guy and was extremely helpful. Never once was pushy and we really enjoyed our experience. We were looking on the used car side. So if you are in the market definitely ask for Paul!
Great dealership, not pushy at all listen to what i wanted. Recommend highly
Mike Haggenhoff our sales person was very professional and extremely helpful. He is very knowledgeable of the vehicles Pundman sells and takes the time to explain and listen to the customers needs.