Customer Testimonials
Mike my sales agent was very helpful and knowledgeable and easy to work with. Jacob my financial agent was also very knowledgeable and helpful. He did not pressure me into buying extra stuff I didn’t need.
Top notch and friendly sales and financing staff at Pundmann. They were no pressure and helpful. Very glad I bought my 2nd car from them.
Well gotta say upfront I hate the dealership experience. The whole thing is maddening. An insane way to buy things. Anyway, call to tell him what I wanted for my trade-in so we wouldn't have to argue over that. They did give me a good price on my trade-in. So I come in with an agreed price on the vehicle in the ad. They did not tell me it was a loaner vehicle with 1200 miles on it. Then they try this add-on thing for pinstriping and this and that. So I had to walk away for a day. This ... Read More Google - Sep 25, 2026
I never had my vehicle serviced here, but when I had my ford I was at the parts department a lot. (highly modified car needed parts often) They somehow always had the part in stock even though it was a 10 year old vehicle. Out of all the ford dealers in the area, they are the only ones who carried parts for it and I could get them in less than 10 minutes. Very convenient and friendly staff
We had a great experience at Pundmann Motor Company! They had the best inventory and a very courteous staff. No pressure sales, but informative and helpful from the time we arrived until we left with our new car.
Not pushy on customer, authentic answers, congenial and friendly atmosphere, willing to answer all questions even if seemingly aggressive by me, and very willing to negotiate final price.
Very friendly and accommodating. Kareem is the guy to see if you need a new car. He was so nice and walked me through all my options with no pressure. Michael in financing was equally as nice and took time to explain all my options. It was a good experience all the way around.
Been a customer many years but Quick Lane really came through for me recently when I found out last minute that the car I had purchased needed an emissions test that day, before I could get the license. I was in a panic. Quick Lane said come on over and I was done in less than an hour. They saved the day and my sanity!
Dylan Mancuso and Eric Oetjen had the vehicle ready when I got there, answered my questions and were amazing helping me get everything in order to purchase my Explorer. I actually enjoyed buying this car! Highly recommend both of them and this dealership.
Pundmann People really do care! Dealt with them 20 years ago when I bought my Fusion and they still follow the same protocol... Treat your customers right, like family. I worked with Steve Pundmann and from start to finish it was perfect. Had the vehicle waiting for me when I pulled up. Showed other options in the same price line to make sure my choice was perfect and it was. Loren in finance was amazing as well. He gave me a perfect layout of everything included, available options to add on and put it all together in a package that met ... Read More DealerRater - Sep 10, 2026
I came from a distance to look at a used vehicle, wasn't even a Ford. Was treated exceptionally well, never pushed or rushed on any step through the process. They worked to accommodate us and our schedule. The only downside is they are so far away from me. Thank you!
The company cane and did my camera recall in the driveway, he arrived early, was very polite and quick.
I had a fantastic experience with the entire team at Pundmann Ford! I got a 2026 ford escape and I love it. The entire process was smooth and enjoyable. They have a good variety of vehicles that are priced well and great warranty coverage. Special thanks to Will/Wilbur, he is an amazing sales dealer and made the process so easy. Very friendly and knowledgeable! Kudos to the finance department as well!
I recently bought a car here and it was overall a very easy experience. The salesman, Eddie, was great to work with and the finance manager, Loren, wasn't pushy about trying to upsell me on warranties or anything I didn't want. I would happily buy here again. Thank you guys!
Micheal Pundman was a great salesman. Took care of me on everything I needed. It was a great experience.
Amazing from beginning to end!!!!
Great people to work with
I had such a great experience buying my first car, and I couldn’t have asked for a better team to help me through the process! From the moment I walked in, I felt welcomed and supported.
A huge thank you to Steve for helping me pick out the perfect car! He was incredibly patient and made sure I felt comfortable with my decision. He answered every question I had, whether it was big or small, and never made me feel like I was asking too much. As a first-time car buyer, having someone who was willing to explain things ... Read More Google - Sep 3, 2026
Great sales staff, great financing staff, fair trade in offer, fair price on a new truck. What more could you want?
New Bronco owner here thanks to Brad Cotner and the team at Pundmann Ford!! Effortless from start to finish. No complaints! Lynn Downey was amazing as well! As a former Marshall Ford employee it was refreshing to trust the people you’re working with. Thanks to everyone that made it happen!
Parts department is fantastic
Such a great experience. From communication to the no-pressure sales, to the kindness of the employees, I highly recommend car shopping here at Pundmann's. You won't regret it.
From start to finish Pundmann Ford, Brad Cotner, and Michael Pundmann were the easiest guys to do business that I have EVER come across and it isn't even close. Ive purchased cars from 5 other dealerships and not a single one even compares. If you're buying a new Ford in STL there isn't any reason it shouldn't be from these guys!
Came from out of state to buy the f150. Great communication,organized and professional experience.
Service is fast and accurate!!! Customer service is great !!!! They are very personable...
Great experience with Eliot Starr and Lynn Downey at Pundmann Ford! Highly recommend.
Just bought my new Explorer from salesman Dylan Mancuso. He made the process quick and easy for me. This is the 2nd vehicle we have bought from Pundmann Ford this year and will be back!
Walking right into the dealership i was greeted by Eric and he helped me right away answered all questions I had and explained in detail about the vehicle. Everyone there we interacted with, including Eric, Tim and Jake, were great and extremely helpful.
They treated me with respect and professionalism throughout the sales experience.
This was my first purchase with Pundmann and it was a great experience. I worked with Brad and he was extremely helpful and everything went as I expected!
My entire experience at Pundmann Ford was easy and pleasant. The entire staff especially my salesman Wil were great.
Eliot Starr at Pundmann Ford has been the best person to help us to buy a car or truck, I have ever known! Thanks! PS My wife said NO!
Dylan Mancuso was an excellent salesman. He helped me buy my first car at this dealership with no stress! He made my options clear and did above and beyond. If I could give more stars I could. Great guy!!!
Excellent service from Kevin & Michael. Thanks for making everything so seamless!
I just purchased my first brand new truck from Pundmann this week and it was great experience! Kareem was outstanding in helping the deal move along and Tim was as well! This was my 2nd purchase from Pundmann and I will continue to come back. Thank you all so much for everything.
Great service and the entire team was professional and extremely helpful during the buying process.
It was a very pleasant experience. Kevin was very nice and friendly from the first handshake. Mike Pundmann in finance was extremely and did all the magic to get my loan approved. I love my 2016 Ford Explorer Limited. Thank you Pundmann Ford for having the exact vehicle I was looking for.
Kareem was awesome! Excellent experience with the sales process, financing (thanks Mike!), and delivery. Zero pressure, fantastic price, wonderful buying experience. Thank you, Kareem, for helping our daughter pick out her first car!
Mobile service was very convenient and prompt. Onman Motor Company Service never fails to satisfy.
Had a GREAT experience purchasing an Explorer from Kareem Randle. He was knowledgeable, professional, responsive, and funny. Would highly recommend doing business with him!
Kareem Randle was courteous, professional, knowledgeable and friendly. Highly recommend working with this gentleman!
Great service and attention to detail. Always a great experience at Pundmann Ford!
Best experience I’ve had purchasing a vehicle. Sales man Kevin was great!! And Mike in finance was great to work with and explained everything clearly. Would definitely recommend going to see them if looking for a new or used vehicle!!!
Dylan Mancuso did his absolute best in helping me to not only find the perfect vehicle, but went above and beyond to answer any and all questions i had honestly. Im so grateful for everything he did! If you are looking for a car, go see him!!!!!
Totally great experience with Mike Hagenhoff at Pundmann Ford in Saint Charles, Missouri. Everyone offered exceptional service! High recommend!
Quick service w/o appointment and pleasant people. Best car buying experience ever.will come back
Kareem Randle was our Sales Consultant and he was great! He was friendly, attentive and very patient in answering all of our questions. It was an easy and a very good experience buying a new vehicle. Thanks Kareem!
Thanks again Darnell and Tim for another great vehicle buying experience. Stella is happy with her new ride!!!
I had a real good experience at their service department and parts department over the years. I have not bought a vehicle from them to date so I can't speak to that.
Show me mustang car show AUGUST 1, 2026. Great car show even with the rain.
Eddie was the absolute best sales rep I have EVER met! We had gone to 2 other dealerships before we made it to Pundman and it was the best dealership of the day. Linn was SO helpful and she really listened to us, as well as Eddie. I’m so thankful that we made our way over to this insanely professional, but super personal and dedicated to buyers, dealership. Betty the Bronco did AMAZING on my drive back to Springfield, MO, and I can’t wait to spend years with her because of Pundmann Ford!!!
Great experience working with Eric at Pundmann, very happy with my purchase and excited to get on the road!
Big thanks to sales rep Dylan Mancuso with the purchase of my 2022 Chevy 1500. Would buy from again.
Excellent service and processing. We just purchased another car from Pundmann. We have been loyal customers for over 20 years. Eliot is patient and helps us find the exact car we want. Loren works us through the financing with ease. I highly recommend Pundmann to everyone!
Unfortunately, I experienced car trouble while out of state and ran into dealerships that wouldn't honor my warranty. Thankfully, Loren and the team at Pundmann stepped in and made sure I was taken care of.
From taking the time to explain my warranty coverage so I knew exactly what was included to helping coordinate getting my vehicle transported back to their service department, everyone went above and beyond.
Once my car arrived, Justin and the service department quickly diagnosed the issue, completed the repairs without any hassle, made sure my warranty was fully utilized, and answered every question I ... Read More Google - Jul 28, 2026
My wife and I bought a '26 F150 from Eric Oetjen at Pundman Ford in St. Charles. It was a great experience all around. After spending most of the day at another dealership,(not a good experience), we called Pundman to ask about a similar truck they had in stock. Eric was great on the phone, and we were verystressed at this point. He went out of his way to find out everything we needed to know. We left the other dealership in the middle of negotiations. Within a little over 3 hours Eric had us in a new truck! The dealership ... Read More Google - Jul 25, 2026
My husband and I are from Southern Illinois, and our positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowledgeable, and helpful, we decided to leave another dealership in South County and make the drive to xx. Charles instead.
From the moment we walked into the clean, welcoming dealership, we knew we had made the right decision. Buying a vehicle can be stressful, but Eric and Michael, the outstanding finance manager, made the entire process smooth, straightforward, and stress-free. They were relaxed, professional, and never ... Read More DealerRater - Jul 25, 2026
Had an excellent experience w Pundmann Ford Motor Co this week! In particular my salesperson Ethan Norman! I traded in my late husband’s 2019 Ford Mustang GT for a 2026 Ford Mustang GT. He was professional & especially patient w me through the process! I highly recommend him & Pundmann Ford.
I called the service department with questions about a recall. I wish I knew the service advisor’s name so I could mention him specifically. He was very friendly and helpful. Thank you!
Being a previous F-150 owner who strayed away to buy the new 2024 Lexus GX550 and realizing how disappointed I was, I went looking for a Ford dealer to work a trade and found Pundmann Ford. After placing a call to check on the availability of a 2024 Platinum I connected with salesman Eric Oetjen who schedule an appointment the next morning. We met, I test drove the new Platinum, Eric and his people worked a super deal for me and I left happy to be back in a new F-150. Pundmann Ford and Eric Oetjen were great to work with!
I worked with Jason and he assured me that everything that was being serviced was done appropriately before purchase and that everything would go smoothly and he made good on his promise 5 stars
Great experience. Very nice and helpful. This is our second explorer we bought from Pundmann
Good buying experience. Everyone was nice and helpful, I believe they tried to get me a good deal. Love the lifetime powertrain warranty
Can’t say enough about my experience with Sale rep Kareem (Tex) Randle. I’ll send anyone I know that’s looking for a Ford product to him. This is the 12th Ford my family has bought from Pundmann Ford since 1985!! Might be my last one since I’m 75 years old 😃😃 The Service Department does all my maintenance also. Great group of people are all part of the Pundmann family. Can’t imagine dealing with anyone else
Purchasing a vehicle through Pundmann was a great experience. Their sales staff followed through in every aspect and detail. Overall, one of the easiest car purchases we’ve made. Kudos to Mike, Lynn and Tim.
I had a good experience working with Brad C. at Pundmann Ford. He was down-to-earth, worked hard throughout the process, and was responsive whenever I had questions. He gave me a fair deal and made the buying experience straightforward. I appreciate his effort and would recommend working with him.
Great sales staff, integrity earned.
I was Disappointed with my purchase. I would have thought the vehicle would have been checked more thoroughly before being put for sale. I took the vehicle in for a "trip Check" 3 weeks after purchase. Gaskets are leaking (rear). I now have to pay $1700 for repairs. My experience was good with the people. However, since I bought "as is" feeling good about purchasing from a dealership. I would be remiss if I didn't express my disappointment.. If you are buying as is, don't be overly confident because it is from a dealership.
As a first-time car buyer, my son received excellent service from Mr. Wilbur Mozee. Mr. Mozee took almost his entire day listening to our somewhat limited parameters, then realistically providing vehicle options that fit these paramaters. Because of Mr. Mozee's knowledge, honesty, & diligence, my son was able to drive a car off the lot knowing that he had comfortable payments, and a great, reliable new ride. Thank you so much to Mr. Mozee (and to Mr. Stevens in finance) for the time they spent making sure we were well taken care of.
I've dealt with lots of dealerships over 30 years. Pundmann Ford is 5 star and more. Kevin Dunnermann sales was fantastic. Highly recommend. Bob Koehler
They did a great job getting my car in and out the only thing I can say to take a while for me to get a call back because I guess they were so busy but other than that, I was happy with the service I was provided
While Pundmann unfortunately didn't have my exact Maverick configuration in stock at the time I needed to purchase, I would have loved to purchase from Eric Oetjen had the timing aligned. He readily and thoroughly answered all my Maverick and Maverick-accessory related questions, was enormously helpful on my test drive, and searched tooth-and-nail to find my exact configuration. If you're shopping for a new Maverick or Ford in general in St. Charles or St. Louis County, I can't recommend working with him enough.
While Pundmann unfortunately didn't have my exact Maverick configuration in stock at the time I needed to purchase, I would have loved to purchase from Eric Oetjen had the timing aligned. He readily and thoroughly answered all my Maverick and Maverick-accessory related questions, was enormously helpful on my test drive, and searched tooth-and-nail to find my exact configuration. If you're shopping for a new Maverick or Ford in general in St. Charles or St. Louis County, I can't recommend working with him enough.
Not all hero’s wear capes, but Jason at Pundmann definitely should. My fiance and I were in a rough position with our Pathfinder, a position that was so horrible I thought for sure it was a lost cause. Just when all hope seemed to be lost Jason went the extra mile to make sure we got into something me and my very picky fiance could be happy with. We knew financing may be a challenge but Pundmann ford took the extra time and made it happen. I couldn’t be happier and will be sending all my family, friends ... Read More Google - Jul 1, 2026
Elliott was great walked us through the process making it a positive experience. Everyone was great! Highly recommend!
I needed a replacement for my 2014 f150. after scanning the web for trucks I ran across this 2020 for sale at Pundmann Ford. after I sent an inquiry I received a e-mail right back. Mr. Dunnermann is quite knowledgeable about vehicles that he sells and I felt at ease with him. we made the deal. I'm happy with it. the finanacing was easy thanks to Jake, Mike and Loren.
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I want to give a big thank you to Allison in the Service Department at Pundmann Ford. After some disappointing experiences with communication during previous service visits, Allison completely changed my impression.
She was professional, friendly, and kept me informed every step of the way. Even though the service department was incredibly busy, she took the time to help arrange a rental vehicle and made sure everything stayed on track. I never felt like just another customer.
Great customer service is hard to find these days, and Allison truly went above and beyond. She turned a stressful situation into a ... Read More Google - Jun 27, 2026
We were very pleased with the easy, direct and honest dealings with the salesperson (Eddie). This was followed in perfect style by the informative, easy and supportive assistance from the financial manager (Michael). Highly recommend this dealership.
Great dealership. They were upfront with their pricing and was able to find me the exact car I wanted.
John in Parts is hands down the nicest and most helpful parts guy I’ve ever worked with. I deal with Ford, Chevy, and Dodge dealerships on a regular basis, and he made the whole experience easy from start to finish. You’ve definitely earned my business—I won’t be calling anywhere else for Ford parts from now on. Thank you again!
Ethan Norman was top notch in this process, but all involved at Pundmann made this an enjoyable experience.
Everything went better than expected for me ... a couple of hours of my time and BAM ... I'm in a newer ride!! Salesman Chance made the experience comfortable.
Jason was very helpful with my purchase I would recommend this place to anyone.
I had been looking for a new used Honda CRV for 2.5 months. In my weeks of searching, I stumbled across Pundmann Ford. I ended up making an appointment to check out the vehicle and met Dylan Mancuso. Dylan was every easy to work with and communicated well with me. He took the extra effort to help me find floor mats for it. Jason Hawkins was very instrumental in showing me the ins and out of the vehicle so I knew how to work the new technology. The Pundmann Team (Jeremy Null/ Mark Terschluse/Loren Steven) helped me close the deal ... Read More Google - Jun 22, 2026
The experience was great and they care about getting the car that suits you best. Big thanks to the sales rep. Dylan, pretty owned car manager Jeremy, and the finance manager Loren for helping me buy my first car.
I walked into Pundman having no previous car-buying experience. Eric came right over and started helping me through the process. It was very low-pressure, and the whole team pitched in to try and find a truck on the lot that was for me. After many test drives, a few visits, and a couple of phone calls, we reached a deal to order a truck directly from Ford. I have heard many horror stories about the waiting on special order vehicles. This was not the case at Pundman! Eric walked me though every step of the way, checking in periodically with ... Read More Google - Jun 21, 2026
I recently found myself needing a vehicle after being involved in an accident that resulted in my insurance company totaling my car. I stopped by Pudman just to look around and see what was available. Like many people, I was hoping to avoid the high-pressure sales tactics that seem common at many dealerships.
When I arrived, I was greeted by the Manager of the Used Car Lot, Jeremy Null. I explained my situation, and instead of pressuring me, he simply gave me his number and told me to call if I needed anything. That approach immediately put me at ease.
... Read More Google - Jun 19, 2026
Salesman listened to what I wanted, gave me a few choices that would work. Financing and Delivery went great.